You can contact us by email at support@quoyaliving.com and a member of our customer services team will get back to you within 12 hours.

Alternatively, leave us a voicemail on 020 3886 1507. Our support team will call back within 12 hours.

Free UK Delivery & Hassle-Free Returns

Free UK Shipping 

Each Quoya product is delivered from amazon fulfilment centres straight to your front door. Once your order is placed and the payment is confirmed, we’ll start getting your order ready. All orders are processed within 1 business days and delivered within 3-5 working days. There will be an option to select express delivery at an extra cost. As soon as your product has shipped, we’ll send you an email with a tracking link.

Returns & Refunds

We're so convinced you'll absolutely love our products, that we're willing to offer a 60 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 60 days of making a purchase. 

All you’ve got to do is drop us an email. Just send us your order number with the items you wish to return and we’ll take care of the rest by sending a courier to pick up the items.

NOTE: International carrier fee will be applied for international returns.

NOTE: For products under £100, we will send a pre-paid return label instead. 

Frequently Asked Questions

Why do we use amazon logistics? 

Amazon has over 100,000 drivers which means our customers can take advantage of fast, cheap, and reliable deliveries. 

How long does delivery take?

Please keep in mind that orders are only shipped once we've received your payment. Most UK deliveries will arrive within 3-5 working days delivered by Amazon Logistics. There will be an option to select express delivery at an extra cost.

How can I return my items?

All you’ve got to do is drop us an email. Just send us your order number with the items you wish to return. We’ll take care of the rest by sending a courier to pick up the items.

NOTE: International carrier fee will be applied for international returns.

NOTE: For products under £100, we will send a pre-paid return label instead.